Nations Valuation Services has been fulfilling the appraisal management needs for banks large and small for over two decades. In this time, they have built strong and personal relationships with their clients. Here is what some of their clients have to say about the company and their services they provide:
"In the almost three years that I have worked with NVS, I have found them to be a very valued partner. From the early, hectic days when HVCC first rolled out until today, my various contacts at NVS (Steve French, Marc Cessna and Jeff Moore) have done whatever they could to assist me with my escalated
questions and issues in a prompt, friendly manner. In addition to their promptness, I also appreciate their very thorough answers and explanations to my questions and issues. That attention to detail makes my job so much easier when I have to then explain the issue to a Client.
"And as a manager of a customer service center that supports mortgage correspondents and brokers, I especially value their sincere desire to provide our Clients with superior customer service. They are always very willing to listen to our suggestions and finesse their processes in order to continually improve
the customer service experience.
"Finally, on a personal note, I can also attest that they are a pleasure to work with – always friendly, easygoing, and personable."
Maureen, Mortgage Client Support Manager, AVP
"We have used Nations for both title and appraisal services for several years. They have always been a preferred provider since the inception of the relationship. As a Fannie Mae lender, we utilize 3 different AMC’s for appraisal services. Nations Valuation Services is consistently our number 1 provider due to service and quality of product.
"I personally have dealt with Nations and their President, Kelly Kern, for more than 10 years and have always found them to be customer focused and professional."
Ed, Chief Operating Officer, Mortgage Banking Division
"I have had the pleasure to work with Nations Valuation Services since September, 2009 and most recently with Stephen French in their Columbus, OH operations since March, 2010. Nations Valuation Services has provided excellent quality appraisals and consistently meet our service level agreement. Nations Valuations Services consistently provides excellent customer service and is very attentive to any issues that need immediate attention. Nations Valuations Services has been a very good partner with us as an Appraisal Management Company and is highly recommended for others in need of appraisal services."
Scott, Assistant Vice President, Consumer Chief Real Estate Appraiser